Case Study: Kaleida Health achieves $20 million in cost savings with Veradigm's EPSi

Targeting utilization and length of stay to reduce cost of care

Kaleida Health, a major health system in Western New York, faced declining margins due to falling inpatient admissions and lower reimbursements for observation care. To address this challenge without arbitrary cuts, they partnered with Veradigm (formerly Allscripts) to implement its EPSi performance management suite, including modules like Product Line Analyst and Strategic Product Budgeting, to find strategic opportunities for reducing expenses.

Using Veradigm's EPSi, Kaleida Health employed data-driven benchmarks to set realistic utilization and length of stay targets for each service line. This strategic approach, which included gaining physician buy-in, led to dramatic results: a reduction in length of stay that saved $7 million, staffing efficiencies saving $15 million, and $4 million in lower supply costs, all while improving patient satisfaction and quality metrics.

Kaleida Health

Christine Lanza

Senior Director of Decision Support