Case Study: Southfield Pediatric Physicians boosts net collections and cuts billing costs with Veradigm

Southfield Pediatric Physicians transforms entire revenue cycle with advanced analytics capabilities and expert support

Southfield Pediatric Physicians, P.C., a two-location pediatric practice in Metro Detroit with nine physicians and more than 20,000 annual visits, struggled with administrative staffing shortages and keeping up with coding, fee schedule changes and other revenue cycle tasks. As an Allscripts client, the practice turned to Allscripts Revenue Cycle Management Services and CURVE Analytics to strengthen its billing operations and expand reporting without overburdening staff.

Allscripts paired dedicated success management and RCMS support with CURVE Analytics’ real-time, drill-down reporting to streamline processes, provide backup for billers and surface actionable insights. The Allscripts solution decreased overall billing costs by a couple thousand dollars a month, raised the net collection rate by 2%, maintained a 99% clean claims rate and produced a 29-day average accounts receivable, enabling continuous revenue optimization.

Southfield Pediatric Physicians

Rebecca Bowring

Practice Manager