Case Study: Springfield Clinic improves revenue cycle performance with Veradigm

Solving business challenges with RCMS

Springfield Clinic, a large independent multispecialty medical group in central Illinois, was struggling with an outdated practice management system filled with manual processes and spreadsheets that made billing and revenue cycle work inefficient. To modernize its operations and support complex reimbursement needs, the clinic turned to Veradigm’s RCMS, building on its long-standing use of Veradigm TouchWorks EHR.

Veradigm implemented Revenue Cycle Management Services alongside practice management tools to create a scalable, more efficient “virtual back office” with real-time analytics and dedicated account support. The transition was completed without disrupting cash flow, improved the clinic’s ability to manage complex billing and government reimbursement requirements, and helped Springfield Clinic retain financial control while growing its operations.

Springfield Clinic

Chris Cousins

Vice President of Managed