Case Study: Hutchinson Clinic improves care coordination and efficiency with Veradigm's TouchWorks EHR

Ready for the future with a healthy, Open EHR core

Hutchinson Clinic, an independent multi-specialty practice in Kansas, faced challenges with its paper-based system, including high administrative labor costs and difficulty accessing patient charts, which created potential for errors. This made it difficult to coordinate care for patients who often had multiple appointments in a single day. To improve data access and automate information flow, they turned to vendor Veradigm (Allscripts) and implemented the TouchWorks EHR and Practice Management solutions.

By implementing Veradigm's Open platform, Hutchinson Clinic integrated third-party applications like IntelliDose for oncology and the FollowMyHealth patient portal. The solution delivered significant results, including a 90% reduction in administrative staff hours dedicated to records management and 100% successful attestation for Meaningful Use Stage 1. The clinic also improved care quality, with all primary care physicians becoming NCQA-certified for diabetes care, demonstrating the measurable impact of the Veradigm system.

Hutchinson Clinic

Bassam Ghabach

Oncologist