Case Study: Arbor Family Medicine improves revenue cycle performance with Veradigm Revenue Cycle Management Services

Gaining control of financials with revenue cycle management services

Arbor Family Medicine, a privately owned physician practice, was dissatisfied with its previous billing company and sought to maximize efficiencies in its billing and claims processes. To address this challenge, the practice turned to its existing vendor, Veradigm (Allscripts), and implemented its Revenue Cycle Management Services (RCMS).

Veradigm provided a dedicated account team and comprehensive analytics, which led to a smooth implementation and immediate financial improvements. The solution enabled Arbor Family Medicine to recover $16,000 in underpayments and increase its revenue by $56,000 over a three-month period, while also raising its collection rate by 2.8%.

Arbor Family Medicine

Mikie Gonzales

Office Manager