Case Study: Femwell Group Health improves patient engagement with Veradigm

Driving fee-for-value success with patient engagement strategy

Femwell Group Health, an MSO supporting over 500 healthcare professionals in Florida, faced the challenge of improving patient engagement and operational efficiency as the industry shifted to a value-based care model. They needed a solution to help close gaps in care, reduce costs, and empower patients to be more involved in their health. To address this, they partnered with vendor Veradigm and implemented the Allscripts FollowMyHealth patient engagement platform.

The solution from Veradigm provided a comprehensive digital strategy to engage patients before, during, and after care visits. This included features like real-time appointment scheduling, mobile check-in, automated reminders, and secure messaging. The results were significant, with Femwell anticipating a more than 20% reduction in patient no-show rates and cost reductions from automating manual tasks. This increase in efficiency was expected to allow facilities to schedule an average of two-and-a-half new appointments per doctor daily, providing a strong return on investment.

Femwell Group Health

Geeta Nayyar

Chief Healthcare and Innovation Officer