Case Study: Arbor Family Medicine achieves higher revenue and cleaner claims with Veradigm Revenue Cycle Management Services

Arbor Family Medicine chooses Allscripts for its revenue cycle management solution

Arbor Family Medicine, a practice in Denver, Colorado, was dissatisfied with its small billing company and sought more efficient billing and claims processes to improve its financial performance. To address this challenge, the customer partnered with vendor Veradigm (Allscripts) and implemented its Revenue Cycle Management Services (RCMS).

Veradigm's solution provided the practice with advanced analytics to identify and recover underpayments, along with a dedicated account team for support. The implementation, which coincided with the ICD-10 transition, was very smooth. The measurable results for Arbor Family Medicine included a $56,000 increase in revenue over three months, the recovery of $16,000 in underpayments, and a 2.8% increase in its collection rate.

Arbor Family Medicine

Mikie Gonzales

Office Manager