Case Study: UAB Selma Family Medicine Center achieves 78% reduction in A/R days and 64% increase in payments per encounter with Veradigm Revenue Cycle Services

Veradigm Revenue Cycle Services helps UAB Selma Family Medicine Center keep the focus on the Patients

UAB Selma Family Medicine Center, the primary clinic for UAB Health System in central Alabama, faced staffing shortages and mounting billing challenges that pulled time away from patient care. Already a Veradigm EHR customer, UAB Selma turned to Veradigm Revenue Cycle Services (Veradigm RCS) in 2022 to address high A/R days, denials, and the administrative burden of revenue cycle management.

Veradigm implemented a plug‑and‑play RCS solution—handling claim submission, error resolution, denial management, payer follow‑up, credentialing, and staff training—with zero downtime. As a result, Veradigm helped UAB Selma cut A/R days from 164 to 36 (a 78% reduction), improve gross collection rate by 39%, increase payments per encounter by 64%, reduce denials, and deliver faster cash flow and reduced staff overtime.

UAB Selma Family Medicine Center

Jeff Denney

Administrative Director