Case Study: Karol Fulfillment achieves real-time, lower-cost order processing and improved quality with VeraCore Software Solutions

Karol Fulfillment Optimizes Order Processing with VeraCore

Karol Fulfillment, a turnkey fulfillment house in Wilkes-Barre, PA, faced scaling limits with its legacy order processing system: complex customer requirements were labor intensive, hurt production time and quality, and even basic data mapping cost $2,500 and took 5–7 days. To modernize operations and support real-time e-commerce and on‑demand reporting, Karol Fulfillment selected VeraCore Software Solutions and its VeraCore real‑time, web‑based order and warehouse management platform.

VeraCore Software Solutions implemented a streamed OMS/WMS with automated pre‑processing, custom forms, and web reporting that eliminated manual steps and allowed on‑the‑fly mapping at no extra cost. The deployment cut labor and processing time, improved quality, and expanded Karol’s addressable market; mapping went from $2,500 and 5–7 days to instant, ConocoPhillips runs 1,000–1,500 orders into 6–10 batches, and TRN processes 200–600 orders into 15–40 batches. Additional benefits from VeraCore include customer self‑service access and shopping cart capabilities that reduced inquiries and streamlined fulfillment.

Karol Fulfillment

Mike Kincheloe

Karol Fulfillment