Case Study: Crossworx achieves rapid pharmaceutical fulfillment launch and high order accuracy with VeraCore Software Solutions

Crossworx - Customer Case Study

Crossworx, an Ontario-based fulfillment and marketing start-up founded in 2014, won a major account with one of the world’s largest pharmaceutical companies and faced a complex, high-stakes onboarding: multiple stakeholders and order channels, bilingual ordering, custom patient-specific documentation, strict access controls and zero tolerance for errors. To build the business on a reliable platform, Crossworx selected VeraCore Software Solutions and implemented the VeraCore Fulfillment Solution (Order Management System and Warehouse Management System).

VeraCore delivered a turnkey solution—its OMS handled electronic order intake with flexible import mapping, bilingual B2B shopping carts and real-time dashboards and custom reports, while its WMS managed receiving, directed putaway, kit assembly, wave picking/packing, shipping and cycle counting. The VeraCore implementation enabled Crossworx to manage ~1,200 SKUs, accept orders across North America, ship roughly 50 orders per day (hundreds weekly) and provide instant, auditable reporting and high order accuracy within the first month.

Crossworx

Tom Vidinu

President