Case Study: World Bicycle Relief improves bicycle tracking and monitoring with Vera Solutions

World Bicycle Relief tracks 500,000 bicycles with Vera Solutions

World Bicycle Relief, a global NGO, faced significant challenges in tracking the distribution and maintenance of its Buffalo Bicycles across rural regions as its programs grew. Relying on paper-based processes made it difficult to manage data from hundreds of schools in a timely manner. To address this, they turned to vendor Vera Solutions to evolve their existing Salesforce system and implement a more robust monitoring and evaluation solution.

Vera Solutions implemented TaroWorks' Mobile Field Services App to enable offline mobile data collection. This solution utilized barcode scanning to efficiently assign bicycles to students and track subsequent maintenance requests. The new system allowed World Bicycle Relief to seamlessly monitor bicycle allocations, usage, repairs, and educational outcomes, replacing cumbersome paper with up-to-date digital records directly in Salesforce and greatly improving data management.

World Bicycle Relief