Case Study: Impact Hub achieves global community engagement and collaboration with Vera Solutions and Salesforce Community Cloud

Impact Hub connects 16,000 members across 60 countries with Vera Solutions

Impact Hub, a global network focused on social entrepreneurship, partnered with Vera Solutions to address challenges with its complex Salesforce system and a heavy reliance on manual processes for member engagement. The organization needed a more effective way to connect its global community of staff, members, and partners to scale its impact initiatives.

Vera Solutions redesigned and implemented a new Global Community using Salesforce Community Cloud, which significantly improved user engagement and organizational efficiency. The solution was later extended with Amp Impact for program management. The platform proved crucial for keeping the global network connected and informed, especially during the COVID-19 pandemic, by facilitating cross-border collaboration and providing a dedicated space for members to share resources.

Impact Hub