Case Study: Budapest Ferenc Liszt International Airport improves passenger flow and reduces wait times with Veovo

Budapest Ferenc Liszt International Airport improves passenger flow with Veovo across 120+ airports

Budapest Ferenc Liszt International Airport (Budapest Airport) sought to enhance the passenger experience and optimize its operations, particularly in security and check-in areas where bottlenecks were a concern. To address this challenge, the airport partnered with vendor Veovo to implement its Queue and Flow management solutions.

Veovo's solution involved a passenger flow analytics platform that uses data from multiple sensors and machine learning to understand passenger behavior and predict wait times. This allowed Budapest Airport to proactively allocate resources and display live queue information to reduce passenger stress. As a result of implementing Veovo's technology, the airport improved operational performance, streamlined passenger journeys, and plans to expand the system from kerb to gate.

Budapest Ferenc Liszt International Airport (Budapest Airport)