Case Study: City of Moore achieves $5M in operational savings and funds infrastructure upgrades with Veolia North America

Operational Savings Allow Moore to Invest in Upgrades

The City of Moore engaged Veolia North America in 1993 to operate, maintain and manage (O&M) its municipal water and wastewater systems after severe reductions in sales tax revenue, and in 2001 signed a design/build/operate (DBO) contract with Veolia to upgrade the collection system and correct sewage treatment plant deficiencies. The system included 37 water wells, five water towers, a 200‑mile distribution network, a 4.5‑MGD wastewater plant and a 200‑mile collection system, creating urgent operational, odor management and biosolids challenges.

Veolia North America implemented O&M and DBO solutions—hiring affected city employees with improved wages and benefits, instituting training and safety programs, piloting air biofilters for odor control, installing a belt filter press and launching a long‑term biosolids land‑application plan—which eliminated biosolids inventory within 45 days. The program delivered $5 million in accumulated savings over a decade, more than six years without a lost‑time accident, and a nine‑year contract extension; Veolia also supported recovery efforts after the 2013 tornado.

City of Moore