Case Study: City Sightseeing boosts sales and streamlines ticketing with Ventrata

Discover How We Have Helped City Sightseeing Operators Grow and Optimise Their Businesses

City Sightseeing partnered with Ventrata to modernize and unify its ticketing operations across multiple locations. The company needed a faster, more connected way to manage website sales, street sales, concierge bookings, and partner sales while also preparing for new tools like kiosks and on-board ticket validators.

Ventrata delivered a fully integrated booking and ticketing solution that included a responsive website, mobile ticketing terminals, concierge tools, marketplace connectivity, kiosks, and validation hardware. The results included over 30% year-on-year website growth for City Sightseeing South Africa, more than 200% growth in website sales for City Sightseeing Prague, and a rapid rollout in Athens with 45 ticketing terminals, a new website, and a concierge service in place by Christmas.

City Sightseeing

Claus Tworeck

Chief Executive Officer