Case Study: Uniting Church in Australia achieves 30% property insurance savings with Ventiv Technology

Uniting Church in Australia - Customer Case Study

The Uniting Church in Australia, Synod of NSW and the ACT (UCA NSW), a complex organisation with churches, schools, aged‑care and social‑service arms spanning 600+ entities, struggled with paper‑based, inconsistent risk data that left it poorly positioned with insurers. To centralise and improve the quality of its risk and insurance information, UCA NSW selected Ventiv Technology’s risk management information system (RMIS) to replace manual processes and create a single source of truth.

Ventiv Technology implemented a RMIS that distributes tailored electronic questionnaires, raising completion rates from roughly 30% to over 90% and enabling far more granular asset and claims analysis. Using Ventiv Technology’s platform, UCA NSW and its broker restructured property portfolios, attracted new markets and improved transparency to underwriters—driving a measurable 30% reduction in the group’s property insurance spend and supporting smarter decisions on self‑insurance and risk transfer.

Uniting Church in Australia

Christian Mathis

Risk Insurance Manager