Case Study: K&S Freighters achieves streamlined, data-driven claims management and faster reporting with Ventiv Technology (RiskConsole)

K&S Freighters - Customer Case Study

K&S Freighters, a major Australia–New Zealand transport and logistics operator with nearly 800 prime movers and about 950 drivers, faced growing risk-management complexity as it expanded through acquisitions. Manual, paper-based claims and disparate spreadsheets made reporting slow, error-prone, and hard to use for proactive loss prevention, so K&S needed a centralized, data-driven platform—Ventiv Technology’s RiskConsole—to modernize its insurance and claims processes.

Ventiv Technology implemented RiskConsole to consolidate claims, policy and risk data, integrate with K&S’s fleet and employee systems, and replace paper files with electronic records. The result: reporting that once took three days now takes only a few hours, faster incident lookup and better driver-safety initiatives, and stronger renewal negotiations (including a 13% reduction in the aggregate deductible at the last motor insurance renewal). Ventiv Technology’s solution reduced paperwork, improved data accuracy, and helped K&S and its broker make more informed, cost-saving decisions.

K&S Freighters

Fiona Johnston

Insurance Manager