Case Study: Doctors Without Borders unifies global CRM operations with Vention

Doctors Without Borders Medical aid where it's needed most

Doctors Without Borders, the global medical aid nonprofit operating in 70+ countries, was struggling with multiple disconnected Salesforce systems that created data silos, duplicate records, and inefficient operations. They partnered with Vention, which brought specialized nonprofit Salesforce expertise to help consolidate their environment using Salesforce CRM tools including Sales Cloud and the Nonprofit Success Pack.

Vention centralized the organization’s Salesforce instances into one scalable solution, improved data quality and access control, and strengthened overall platform stability with updated Salesforce APIs. The migration was completed in just 30 days, helping Doctors Without Borders eliminate CRM silos and improve productivity and collaboration across 65,000 employees worldwide, with ongoing monthly updates and support from Vention.

Doctors Without Borders