Case Study: BaptistCare NSW/ACT boosts care staff tech adoption with Venngage

How Arun at BaptistCare Drastically Improved Technology Adoption for Care Staff

BaptistCare NSW/ACT, a not-for-profit care organization, needed a way to improve technology adoption for its busy healthcare staff. Their challenge, led by Change and Learning Consultant Arun Raman, was to communicate complex technical changes in an engaging and easy-to-understand way to a non-technical audience, ensuring they could quickly adopt new tools to support their vital work. Arun turned to the vendor Venngage to address this.

Using Venngage's infographic maker, Arun created visually compelling graphics to simplify and explain technological changes. This solution drastically improved communication, leading to a 60% increase in email open rates and a 70% uptake rate on required actions. The use of Venngage's visuals saved time across the organization and significantly improved staff engagement with new technology.

BaptistCare NSW/ACT

Arun Raman

BaptistCare NSW/ACT