Case Study: First Tech Federal Credit Union achieves streamlined vendor risk management and audit readiness with Venminder

Streamlined Processes Exceeds Third-Party Risk Requirements at First Tech Federal Credit Union

First Tech Federal Credit Union, a $8.6B institution serving 425,000 members, faced increasing regulatory scrutiny while managing more than 1,000 vendors. Manual, time-consuming document collection and maintenance left Vendor Risk Program Managers short on time to mature their vendor risk program, so First Tech engaged Venminder to consolidate vendor management and outsource document collection using Venminder’s platform and services.

Venminder works directly with First Tech’s vendors to acquire, categorize and renew compliance documentation while providing transparency into vendor responsiveness. As a result, Venminder delivered significant time savings, faster access to organized documents, improved internal-audit outcomes and easier regulatory exam preparation—internal auditors called the department “best‑in‑class,” and First Tech reports much smoother audits and ongoing vendor oversight.

First Tech Federal Credit Union

Jennifer Arashnia

Vendor Risk Program Managers