Case Study: Frost Bank gains visibility and simplifies vendor management with Venminder

Frost Bank Gains Valuable Expertise and Simplifies Processes with Venminder Partnership

Frost Bank, a major Texas banking, investments and insurance subsidiary, partnered with Venminder after outgrowing its previous vendor management software. Frost needed better visibility into third‑party due diligence, a way to properly track documentation and drive buy‑in from lines of business; they had already been using Venminder’s document collection and due diligence services, including SOC and BCP analyses, since 2015.

Venminder implemented its platform along with ongoing document collection and analysis services, adding features such as document tagging, expiry reminders and expanded reporting. The solution streamlined processes, saved review time, sped decision‑making through concise SOC/BCP analyses, improved management visibility and stakeholder buy‑in, and delivered measurable time and cost savings—outcomes Frost attributes to Venminder’s platform and knowledgeable support staff.

Frost Bank

Ruben Ortegon

Vendor Management Systems Supervisor