Case Study: National Bank of Commerce achieves reduced vendor risk and greater efficiency with Venminder

A Collaborative Approach to Vendor Management Lessens Risk, Improves Efficiency for National Bank of Commerce

National Bank of Commerce, a $550 million community bank managing more than 700 vendors, faced limited visibility into vendor risk, growing regulatory pressure, and inefficient, department-level tracking. To centralize oversight and meet regulatory expectations, the bank formed a vendor management committee and adopted the Venminder software platform along with Venminder’s due diligence services for financial statement analysis, SOC reviews, outsourced document collection, and cybersecurity assessments.

Using Venminder, National Bank of Commerce consolidated vendor information into a single, user-friendly system, assigned roughly 20 vendor owners in a collaborative workflow, and received clear, committee-ready reports that streamlined reviews. That visibility allowed the bank to identify and terminate relationships with vendors showing financial or security weaknesses, plan to give examiners direct system access during exams, and cut time spent on regulatory examinations while enabling more informed vendor-risk decisions.

National Bank of Commerce

Troy Lambert

Assistant Vice President, EServices Director