Case Study: Mid-Western Regional Council reduces sourcing risk and builds trust with VendorPanel

Mid-Western Council reduces sourcing risk and supports local businesses

Mid-Western Regional Council in Mudgee, NSW needed a more transparent, compliant way to manage sourcing across dozens of buyers, after relying heavily on phone and email and facing growing concerns from contractors about fairness. The council turned to VendorPanel, using its supplier panels and Marketplace to modernize and standardize procurement.

With VendorPanel, Mid-Western Regional Council gained full visibility over sourcing, improved compliance, and expanded opportunities for local businesses through the Request Wizard and Marketplace. In one year, the council raised over 70 RFQs worth $1.5 million, inviting an average of nine suppliers per job, while 40-plus buyers saved time and the council rebuilt trust with local contractors through a more consistent, evidence-based process.

Mid-Western Regional Council

Kristie Ward

Procurement Manager