Case Study: City of Greater Dandenong streamlines procurement and reduces risk with VendorPanel

Building a safe and vibrant city for the Greater Dandenong community through the VendorPanel source-to-contract platform

City of Greater Dandenong partnered with VendorPanel to improve sourcing and supplier management across its 38 business units. Before the rollout, the council relied on manual, time-consuming processes using Word, Excel, email and phone, with poor visibility into supplier engagement, inconsistent procurement practices, and difficulty identifying local, social and Indigenous-owned suppliers.

VendorPanel implemented its source-to-contract platform to streamline quotation and tender processes, provide a single portal and source of truth, and improve compliance visibility through integrated supplier intelligence. The council reported easier training and a more user-friendly system, with benefits including streamlined processes, reduced need for separate registers, better supplier compliance checks at point of procurement, and improved transparency and risk management as the rollout continues across the organisation.

City of Greater Dandenong