Case Study: Capitol Bank achieves automated, compliant vendor management (replacing Excel) with VendorInsight

VendorInsight® SaaS Software Replaces Excel Spreadsheets at Capitol Bank, Providing Vendor Management Automation at an Aordable Cost

Capitol Bank, a $350–360 million community bank in Madison, WI, faced an Excel-based vendor risk management program that was manual, time-consuming, and difficult to scale. In 2017 the bank selected VendorInsight® SaaS software to replace spreadsheets and centralize vendor risk management across the institution.

VendorInsight implemented a turnkey VRM system with automated email notifications, remediation tracking, contract milestone alerts, and pre-built policies, forms and questionnaires that Capitol Bank adopted during rapid deployment. The solution was live in one week and fully implemented in three, eliminated paper-based tracking, enabled expedited vendor reviews delivered in hours, and resulted in a favorable regulatory exam with positive comments to executive management and the board.

Capitol Bank

Gary Kuter

Senior Vice President of Retail Banking & Chief Compliance Officer