Case Study: United Bankshares, Inc. achieves scalable, compliant vendor risk management to support rapid growth with VendorInsight

VendorInsight® SaaS Software Enables United Bankshares, Inc. to Scale VRM Program to Support Rapid Growth

United Bankshares, Inc. (UBSI) faced rapid expansion—growing its core business by 64% from 2014–2018 and increasing assets from $11 billion to over $18 billion—and needed a robust vendor risk management (VRM) solution to meet rising regulatory and compliance demands. UBSI selected VendorInsight®’s SaaS VRM software to scale its program, support acquisitions, and maintain oversight across a growing vendor population.

VendorInsight® delivered a scalable SaaS platform with Vendor Evaluation Reports, analyst due-diligence reports, templates, questionnaires and automated workflows that UBSI adopted enterprise-wide; regulators found no deficiencies and UBSI reports 100% compliance while using roughly 90% of VendorInsight®’s features. The solution improved productivity through centralized administration and automated notifications, supported multiple acquisitions and SSAE18/SOC1 preparedness, and enabled UBSI to manage an $18+ billion asset base with an auditable, scalable VRM program.

United Bankshares, Inc.

Craig Robinson

Vendor Manager