Case Study: Live 360 Marketing achieves 70% ROI and 24/7 lead capture with Vendasta’s AI Receptionist

How Live 360 Marketing boosted ROI by 70% with Vendasta’s AI Receptionist

Live 360 Marketing, a Pittsburgh-based full-service digital agency and Vendasta partner since July 2024, faced slow lead response times (24–48 hours), missed appointment opportunities, and the need for 24/7 lead capture without adding staff. Their goals were to respond to inquiries in under 30 seconds, streamline scheduling with AI-driven engagement, and eliminate missed leads.

By deploying Vendasta’s AI Receptionist to handle conversations and booking links 24/7, Live 360 automated lead capture and scheduling while freeing staff for higher-value work. The solution delivered a 70% ROI, $23K in gross marketplace revenue, and a 78% account retention rate, with faster conversions, higher booking rates, and reduced manual effort.

Live 360 Marketing

Socrates Concepcion

Chief Marketing Officer