Case Study: Apartments.com achieves 1112% review volume growth with Vendasta

Apartments.com delivers online reputation management at scale with 1112% review volume growth

Apartments.com, founded in 1982, is a leading U.S. rental marketplace that partnered with Vendasta to consolidate vendor relationships, streamline operations, and create a repeatable, revenue-driving approach to digital marketing. Faced with the need to demonstrate value and drive broader adoption of its services, the company aimed to better align marketing and sales while scaling reputation management across a complex vendor ecosystem.

Using Vendasta’s platform—including Listing Builder, Reputation Management, Social Marketing, and Listing Sync Pro—Apartments.com centralized review collection and management across hundreds of sources. The result: 1.7 million total reviews gathered, a 1112% increase in review volume, and a 58% growth in review citations since 2021, delivering measurable improvements in online presence and discoverability.

Apartments.com

Erica Byrum

Apartments.com