Case Study: Excellent Networks, Inc. achieves higher margins and reliable, low-impact offsite backups with Vembu

Great Returns and High Security with Minimal System Impact

Excellent Networks, Inc., an El Paso managed services provider, faced growing risk as most customers relied solely on onsite backups and were vulnerable to fire, theft or water damage. After evaluating options, Excellent Networks chose Vembu, deploying Vembu OnlineBackup and the Vembu Service Provider Edition to provide offsite, application-aware protection for files, Exchange and SQL.

Vembu’s implementation—two dedicated backup servers writing to a local NAS and a steady migration of customers at roughly two per month (completed by the end of 2014)—now protects about 25 customer servers offsite. The Vembu solution delivered fast backups with minimal system impact, low maintenance, improved margins and rapid recovery (one customer was restored within a day after water damage); Vembu’s support (under 15-minute response times) further preserved business continuity.

Excellent Networks, Inc.

Mark Luna

President