Case Study: Tallinn Airport achieves a warm, user-friendly website experience with Velvet

Tallinn Airport aligns its online presence with its physical atmosphere with Velvet after 6 straight years as one of the Best European Airports

Tallinn Airport, known for its unique and cozy physical atmosphere, sought to translate this distinctive feeling into its digital presence. They engaged the vendor Velvet to redesign their website, aiming to create an online experience that matched the warmth and convenience of the airport itself.

Velvet implemented a research-driven solution, beginning with user research to understand traveler needs and contexts. They developed a new website focused on essential features like live flight data and practical information, prioritizing accessibility and fast loading times. The result is a unique digital platform that successfully aligns with the airport's distinct and inviting physical atmosphere, enhancing the online user experience.

Tallinn Airport