Case Study: a top CPG manufacturer improves dock scheduling efficiency with Velostics

Top CPG Manufacturer's 30% Warehouse Productivity Jump

A top American household items manufacturer faced significant operational inefficiencies due to the manual scheduling of its inbound dock appointments. The process, managed by clerks via phone and email, offered limited visibility, prevented accurate labor planning, and hindered its 24-hour receiving operations. Seeking to modernize its yard management, the company turned to Velostics for a user-friendly dock scheduling solution.

Velostics implemented a system that enabled carriers to self-schedule appointments, providing systematic control over dock capacity and requiring appointments for all arrivals. This solution delivered transformative results, including a 33% reduction in receiving labor and over 98% carrier adoption. The improvements allowed the manufacturer to streamline its operations from a 24/7 model to a more efficient daytime schedule, simultaneously reducing labor costs by 30% and cutting detention charges.