Case Study: Pallet Service achieves 90%+ carrier self-scheduling and a 95% reduction in detention claims with Velostics

Pallet Service achieves 90%+ self-scheduling with Velostics

Pallet Service Corporation, a family-owned wood products supplier, faced significant scheduling challenges across its three facilities. Their manual and labor-intensive process hindered visibility and efficiency. They partnered with Velostics to implement its innovative dock scheduling solution to address these issues.

Velostics' solution empowered carriers to self-schedule, systematically controlled appointment blocks, and introduced notifications and audit trails. This resulted in over 90% of carriers self-scheduling, a tight 30-minute delivery window, and a remarkable 95% reduction in detention claims for Pallet Service. The implementation by Velostics streamlined operations and fostered greater accountability and trust with their carrier partners.

Pallet Service