Case Study: Rhenium Alloys achieves faster support and full Dynamics GP utilization with Velosio

Rhenium Alloys Makes the Switch to Velosio and Finally Experiences Partner Satisfaction

Rhenium Alloys, a North Ridgeville, OH manufacturer of refractory metals, was running Microsoft Dynamics GP but grew frustrated that their software partner was unresponsive and the system wasn’t being used to its full potential. Seeking a more reliable provider, Rhenium Alloys evaluated Velosio as a new software partner.

Velosio stepped in with a dedicated account manager and faster, more consistent support; in a side‑by‑side test of three technical issues Velosio resolved all three more quickly, prompting Rhenium Alloys to switch partners in May 2012. As a result of Velosio’s responsiveness and service, Rhenium now uses its accounting and inventory functionality fully, reports ongoing satisfaction and increased confidence in day‑to‑day Dynamics GP support.

Rhenium Alloys

Sean Schroeder

IT Manager