Case Study: Building Materials Distributor achieves greater order accuracy and customer service with Velosio and Microsoft Dynamics 365

Lumber Distributor Boosts Growth, Accuracy, and Customer Service with Microsoft Dynamics 365 Finance and Supply Chain Management

Building Materials Distributor, a lumber and building products supplier, upgraded from Microsoft Dynamics AX 2009 to Microsoft Dynamics 365 Finance but still relied on manual, paper-based supply chain processes. They faced frequent picking and shipping errors, lacked barcoding, and struggled to get the right materials to the right job sites on time. After evaluating Microsoft partners, they selected Velosio for its distribution and supply chain expertise.

Velosio implemented Microsoft Dynamics 365 Supply Chain Management for warehouse management, inventory control, transportation management, and master planning, integrated with the distributor’s transportation system. The new solution added handheld scanning and multiple inventory checkpoints from picking through delivery, improving accuracy and reducing re-keying. The distributor saw quick ROI, better order and inventory accuracy, stronger customer service, and improved stock planning with the right safety stock and lead times.