Case Study: Liverpool John Lennon Airport achieves streamlined permit management and improved contractor safety with VelocityEHS Control of Work

How Liverpool John Lennon Airport got Buy-In for its Control of Work Solution

Liverpool John Lennon Airport (LJLA), a 90‑year‑old regional hub serving nearly five million passengers and 60+ destinations in 2023, faced inefficient, paper‑based Control of Work processes that left contractor permits incomplete and safety oversight limited. Implementing an electronic system stalled over department ownership (Engineering vs Safety), stakeholder hesitation and securing budget, so LJLA built a thorough business case, assigned ownership to the Safety team and prioritized clear communication to win internal buy‑in.

LJLA selected the VelocityEHS Control of Work solution for its site map, permit calendar and reporting features; Velocity’s training materials enabled rollout across the airport within months. The new system delivers real‑time visibility of active work, generates routine permits in seconds, and drove broad adoption—from retailers to ground handlers—resulting in smoother collaboration, faster project completion, better decision‑making and reduced risk of accidents.

Liverpool John Lennon Airport

Andrew Hepworth

Airport Safety Manager