Case Study: Kearny Mesa Subaru achieves faster retail-ready reconditioning with Velocity Automotive's ReconVelocity

Kearny Mesa Subaru - Customer Case Study

Kearny Mesa Subaru, a dealer with an experienced recon team led by Service Advisor Tim Pitts, needed a clearer, faster way to get used vehicles retail-ready. They turned to Velocity Automotive and its ReconVelocity solution to address a recon process that, while familiar, lacked the task-level breakdown and individual accountability needed to speed turnaround.

Velocity Automotive implemented ReconVelocity to decompose the recon workflow into discrete steps and assign clear responsibilities, and staff reported immediate benefits within days of use. The vendor’s solution increased process visibility and accountability, helping Kearny Mesa Subaru accelerate time-to-retail-ready and streamline reconditioning operations.

Kearny Mesa Subaru

Tim Pitts

Service Advisor