Case Study: Gateway Buick GMC achieves faster retail-ready turnarounds and real-time recon visibility with Velocity Automotive's ReconVelocity

Gateway Buick GMC - Customer Case Study

Gateway Buick GMC faced a lack of visibility and accountability in its reconditioning process—Recon Manager Julian Gutiérrez wasn’t sure the dealership needed a recon tool until they trialed ReconVelocity from Velocity Automotive. The dealership’s challenge was knowing where every car stood in the recon pipeline and getting timely estimates and status updates.

Velocity Automotive implemented ReconVelocity, giving Gateway Buick GMC real-time visibility into each vehicle’s recon stage, streamlined information relay, and clearer staff accountability. Within 45 days Julian reported no more second-guessing—anyone can log in anytime, anywhere to see exact statuses—resulting in a faster, more seamless recon workflow and more reliable estimate turnaround.

Gateway Buick GMC

Julian Gutiérrez

Recon Manager