Case Study: Success Education Colleges achieves faster inquiry response and increased admissions productivity with Velocify

Velocify takes the guesswork out of managing student inquiries and turns average admissions reps into stars at award-winning school

Success Education Colleges (SEC) is a Southern California career-college system of nine campuses offering allied-health certificates and associate degrees, with more than 45,000 graduates to date. The admissions team of about 30 was hampered by multi-step, manual enrollment processes, slow response times (about an hour on average), no click-to-call capability, and no efficient way to track or compare admissions rep performance.

SEC implemented Velocify LeadManager and Velocify Dial-IQ, adding intelligent dialing, calendaring, click-to-call and real-time dashboards. As a result response times fell from about an hour to minutes (meeting a sub‑5‑minute goal), admissions productivity and workflow improved, new staff ramped up faster, managers gained daily insight into rep activity, and previously average reps achieved top performance.

Success Education Colleges

Michelle MacIntyre

Corporate Director of Admissions