Case Study: Kendra Scott reduces freight costs and improves delivery speed with Veho

Kendra Scott cuts freight spend by 2 percentage points with Veho

Kendra Scott, a jewelry retailer, partnered with logistics vendor Veho to improve its e-commerce customer experience and reduce freight costs. The challenge was to simplify forecasting with more transparent and predictable pricing for its deliveries.

By implementing Veho's tech-driven logistics solution, which included proactive communications and real-time tracking, Kendra Scott enhanced delivery transparency. The results included a 2 percentage point reduction in freight spend as a percentage of revenue and delivery speeds that were 1.3 days faster. Customer satisfaction was also high, with feedback ratings reaching 4.8 out of 5.

Kendra Scott