Case Study: IPSY achieves lower delivery costs and faster, more reliable delivery with Veho

Ipsy reduces delivery costs and speeds delivery by 1.3 days with Veho

Ipsy, the world's largest beauty subscription service, faced the challenge of meeting high member delivery expectations while needing to control costs and improve reliability. To address this, they partnered with the vendor Veho for its delivery and logistics services.

By implementing Veho's solution, which featured smarter routing and real-time tracking with delivery photos, Ipsy achieved significant results. The vendor Veho helped deliver nearly one million parcels in the first months, reducing delivery costs, cutting support tickets, and speeding up delivery times by 1.3 days, all while earning a 4.8/5 positive customer feedback score.

Ipsy