Case Study: Rethink achieves faster, more scalable underwriting with Vega IT and Salesforce

Rethink accelerates underwriting platform performance by 50% with Vega IT

Rethink, a part of the global Howden group and a digital underwriting platform for insurance, faced a challenge with its complex and time-consuming data entry process on its existing Salesforce solution. They sought an external tech partner to enhance the platform's intuitiveness, stability, and scalability. They hired vendor Vega IT, which brought strong domain expertise in Salesforce Industries for Insurance and the OmniStudio package.

Vega IT implemented a solution focused on improving UI, performance, and future-proofing the platform. This included a loading-on-request approach to accelerate data loading, code refactoring, and system integrations. The results were significant performance improvements, including a nearly 50% acceleration in smoke test automation execution. The changes also simplified data entry for users and accelerated the overall development process for adding new features.

Rethink