Case Study: Relatives for Justice achieves instant Salesforce insights with Vega IT

Relatives for Justice turns a week of manual reporting into minutes with Vega IT

Relatives for Justice, a non-profit supporting those affected by conflict-related trauma, faced a significant challenge with fragmented service data across its departments. This fragmentation resulted in a lack of visibility into individual client journeys and required up to a full week each month for manual reporting. To address this, they partnered with Vega IT for a Salesforce implementation to create a unified view of their service user engagement.

Vega IT designed and delivered a customized Salesforce solution that automated the aggregation of data from over 15 departmental sources. This eliminated the manual reporting process, reducing a week of work to just minutes. The solution provided reliable, organization-wide insights for over 5,000 service users and processed over 40,000 records nightly, enabling accurate reporting for funders and stakeholders.

Relatives for Justice