Case Study: Flawless Vape achieves 99%+ order fulfilment and saves two hours a day with Veeqo

How Veeqo Helped Flawless Skyrocket Their Order Fulfilment Rate From 40% to Over 99%, Giving Their CEO 25% of His Working Day Back

Flawless Vape is a Leicester-based retailer with 15 employees, around 2,000 SKUs, four sales channels and about 2,000 orders a month. Rapid multichannel growth caused chronic overselling — they were only able to fulfil 40% of orders — and the CEO spent hours each day manually resolving out-of-stock orders and refunds.

They implemented Veeqo to centralise stock and automate multichannel inventory updates, with hands-on implementation and training support. The result: fulfilment jumped to over 99%, most orders ship same day, and the CEO reclaimed roughly two hours each morning (about 25% of his working day), enabling the team to focus on growth.

Flawless Vape

Peter Sherriff

Managing Director