Case Study: Naissance achieves one million orders shipped in a year with Veeqo

How Naissance shipped one million orders in a year with Veeqo

Naissance, a Neath-based supplier of organic and ethically sourced oils selling 800 SKUs across 22 channels to over 50 countries, was struggling to scale fulfilment. Their team spent two hours every morning printing invoices, relied on staff knowledge for accurate picking (causing errors and disruption when people left or temps were used), and ran a complex order management system that required a full-time engineer to maintain integrations.

They implemented Veeqo’s multichannel order management and handheld scanner to move from paper-based processes to automated digital picking. The change eliminated daily invoice printing (saving 60+ hours/month), halved picking staff (16 to 7), doubled productivity (50 to 100 items/hour), cut picking time from six to three hours, improved accuracy, and enabled Naissance to ship over one million orders in a year.

Naissance

Adrian Davies

Head of Distribution and Logistics