Case Study: Indigo Herbs achieves 2x order speed and 99.89% picking accuracy with Veeqo

How Indigo Herbs Doubled the Amount of Orders They Could Process in a Day, Took Tight Control of Their Inventory and Achieved Picking Accuracy of 99.89% Using Veeqo

Indigo Herbs is a Glastonbury-based herbal retailer with about 30 employees, 1,200 SKUs and sales across multiple online marketplaces and physical stores in Europe. Rapid growth exposed weaknesses in their old fulfilment system: frequent downtime, manual stock hacks (setting items to 999 or 0), regular overselling and a slow, click-heavy picking and packing process that couldn’t scale.

After implementing Veeqo — a quick setup with strong support, bin location management and Veeqo Scanner plus rolling weekly stock takes and live inventory across channels — Indigo Herbs can batch dispatch orders and maintain accurate stock in real time. The result: twice as many orders processed per day with the same staff, 99.89% picking accuracy, fewer mistakes and the operational foundation to move into a larger warehouse.

Indigo Herbs

Abby Render

Operations Manager