Case Study: Canadian Spa Co. achieves 2-3x faster shipping and streamlined order management with Veeqo

How Canadian Spa Co. Use Veeqo to Optimise Order Management and Dispatch Deliveries 2-3x Quicker Than Previously

Canadian Spa Co., a 30-year veteran in the hot tub and leisure market, sells across multiple online platforms and handles 3,000+ orders per month with 800+ SKUs. Managing inventory and orders through QuickBooks Desktop and manually logging into various courier portals became slow and error-prone, creating bottlenecks that threatened their ability to scale and maintain service levels.

By implementing Veeqo to centralize sales channels and shipping, and introducing unique internal SKUs, Canadian Spa consolidated order processing into a single workflow. The changes cut shipping and processing time by around 2–3x, boosted picking and order accuracy, eased pressure on customer service, and materially improved warehouse performance.

Canadian Spa Co.

Phil Piggott

Product Manager