Case Study: CMSU Behavioral Health & Development Services achieves cyber resiliency and reliable, recoverable backups with Veeam Data Platform

Veeam protects life-saving services and delivers cyber resiliency to CMSU Behavioral Health & Development Services

CMSU Behavioral Health & Development Services provides mental health, intellectual disability and substance‑use services to more than 4,000 residents across four Pennsylvania counties and operates a 24/7 crisis phone service (TAPline). After an unrecoverable backup with their previous vendor and a later migration to Microsoft 365, the organization needed reliable, immutable and verifiable backups to ensure continuity of life‑saving services and regulatory compliance.

CMSU deployed Veeam Data Platform Advanced Edition and Veeam Backup for Microsoft 365 to protect about 6 TB across virtual, physical and SaaS environments. Veeam delivers immutable, frequently verified backups, proactive monitoring and fast, secure restores, helping CMSU meet 3‑2‑1‑1‑0 cyber insurance rules and HIPAA/OCR requirements while ensuring uninterrupted access to critical systems and confidence in recoverability.

CMSU

Matthew Urbanski

Systems Administrator