Case Study: Baloise Group attracts 1 million new customers and saves €1 million in IT costs with Veeam

Veeam helps the Baloise Group attract an additional 1 million customers and save €1 million in IT costs

The Baloise Group, a leading insurer and financial-services provider in Switzerland, Germany, Belgium and Luxembourg, needed continuous availability for critical systems that support products like insurance, banking and customer assistance. Legacy backups (IBM TSM and Microsoft DPM) lacked enterprise scalability and adequate ransomware protection, putting SLAs, customer access and the company’s goal to attract an additional 1 million customers at risk.

Baloise replaced its legacy tools with Veeam Availability Suite, which now protects 250 TB across 2,000 VMs, replicates offsite and stores copies in cloud object storage for ransomware protection, and detects abnormal activity early. The switch cut backup management time by 50% (saving ~20 hours/week), ensured SLA compliance and agility for new services, and delivered €1 million in IT cost savings over five years.

Baloise Group

Thomas Salvisberg

IT Service Continuity Manager