Case Study: White Oaks Conference Resort and Spa achieves rapid VM recovery and minimized IT downtime with Veeam Backup & Replication

Veeam Backup & Replication Minimizes IT Downtime at Canadian Resort

White Oaks Conference Resort and Spa, a boutique five‑star property in Niagara‑on‑the‑Lake, relies on an IT estate of six physical servers, two VMware ESXi hosts and 34 VMs to run guest services, web portals and hospitality applications. The small IT team needed a virtualization‑aware backup solution that could deliver fast, reliable VM recovery and reduce downtime when production systems failed.

They deployed Veeam Backup & Replication with vPower technology, using Instant VM Recovery to run VMs directly from backup files and restore production in minutes (one .NET update outage was resolved without user disruption). The solution also enabled SureBackup recovery verification and an On‑Demand Sandbox for testing, giving the two‑person IT team rapid recoverability, reduced downtime and safer patch and change validation.

White Oaks Conference Resort and Spa

Adrien Carlyle

IT Manager