Case Study: SunExpress achieves 100% data availability and avoids costly downtime with Veeam

SunExpress keeps travelers on-time with data protection and availability from Veeam

SunExpress, a Turkish Airlines–Lufthansa joint venture flying 200 routes to 35 countries and carrying about 12 million passengers a year, needed to safeguard time‑critical systems as it moved to a cloud‑first, hybrid environment. The shift increased data‑protection complexity and made downtime — which can cost tens of thousands of euros per hour — unacceptable for booking, scheduling, crew management and maintenance, so the airline required a solution that could protect all workloads and meet strict SLAs.

SunExpress implemented Veeam Data Platform (Advanced) and Veeam Backup for Azure, giving a single point of control across on‑premises and Azure workloads, immutable backups and multi‑region storage for ransomware resilience. The deployment delivered fast recovery and rollback capabilities, a 100% success rate in meeting data‑availability SLAs, simplified hybrid‑cloud protection and avoided costly downtime while improving operational efficiency and the passenger experience.

Sunexpress

Cenk Uysal

Systems and Platforms Manager